Bolchalk FReY's Blog

4 Ways to Get Word of Mouth
July 23, 2013, 10:02 am
Filed under: Uncategorized

We’ve all heard that word of mouth is the best form of advertising and way to gain new customers, but what can you do to increase that buzz?  Here are 4 ways I’ve seen that have worked for my clients and can work for you!

1)    Just ask! – Whenever you receive positive feedback or a compliment from a customer, thank them and ask them to write a review or testimonial for your business

2)    Add ratings and reviews to your website – research shows consumers are willing to pay up to 90% more for a 5-star rating than a 3 star rating.   Positive feedback can deliver a significant increase in sales so go ahead and flaunt it! 

3)    Track your reviews – Be sure to track what is being said about your company on review and social media sites on a regular basis.  Quickly follow up with any comments both the good and bad.  Remember, you can’t change a bad comment but your response shows you at least addressed it. 

4)    Share – Make sure that your website articles, blog, and company newsletters can be easily shared across the social media networks. 

 Katrina Noble

Media Director


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